Asia Airports

Chaoyang, Beijing, China – Beijing Capital International Airport Lost and Found (PEK) 

Location:
Terminal 1,Terminal 2:
Serve Locations: Inside the Passenger Service Center by Gate 15, F1, T2
Hotline: 0086-10-64598333

Terminal 3:
Serve Locations:
East of Exit A of Arrival Hall, F2, T3-C
Inside the West Information Counter behind Security Check Zone, T3-C
Inside the Information Counter, F2, T3-D
Inside Information Counter, North of Customs Counter, T3-E
Hotline: 0086-10-64530030

Hours: N/A

Website: Lost and Found and Main Website

Phone:
Parking Garage No.1: 0086-10-64598333
Parking Garage No.2: 0086-10-64598333
Parking Garage No.3: 0086-10-64530030

Ōta, Tokyo, Japan – Tokyo Haneda Airport Lost and Found (HND) 

Location:Terminal Information or Customs

Hours: 24 hours a day

Website: Lost and Found and Main Website

Phone:
Tokyo International Airport Terminal Information Tel:03-6428-0888
Tokyo Customs (after departure procedures or prior to arrival procedures) Tel: 050-5533-6931

Africa Airports

Johannesburg, South Africa – O. R. Tambo International Airport Lost and Found (JNB) 

Location:  N/A

Hours: N/A

Website: Main Website

Phone: Help Desk Tel: +27 (0)11 921 6262

Cairo, Egypt – Cairo International Airport Lost and Found (CAI) 

Location:Terminal 1

Hours: 24 hours a day

Website: Lost and Found and Main Website

Phone:
Terminal 1 ( all Airlines expect Egypt Air) +20 2 2265-5246
CAC Lost and Found (Transfer Passengers only) +20 2 2265-2111

Egypt Air Lost and Found – Terminal 1 +20 2 2265-7328
Egypt Air ( lost and Found Luggage Store) +20 2 22657228 and +20 2 22657243

Australia Airports

Sydney, Australia – Sydney International Airport Lost and Found (SYD) 

Location:
International Terminal (T1):
Main office location: Level 3 of the International terminal (above check in counters A and B). Turn right once coming out of the lift. Main office hours: 8.30am – 5pm, Monday to Friday.

After hours office location: Adjacent to the main lost property office. Turn left once coming out of the lift and follow the signs to ‘After hours Sydney Airport reception’. After hours: 6am-8.30am and 5pm-11pm Monday to Friday and 6am-11pm Saturday to Sunday

Domestic Terminal (T2)
Office location: opposite Gate 55

Domestic Terminal (T3) Qantas
Items lost or found within T3 Qantas Domestic Terminal are managed by Qantas. Please contact Qantas Airways directly on +61 2 9952 9312.

Hours: 24 hours a day

Website: Lost and Found and Main Website

Phone: +61 2 9667 9111 or email [email protected] (terminal 1) or [email protected] (terminal 2)

Melbourne, Australia – Melbourne Airport Lost and Found (MEL) 

Location: International desk located on the ground floor (T2)

Hours: 7am – 12am

Website: Lost and Found and Main Website

Phone: Travellers’ Services+61 3 9297 1805

Europe Airports

London, United Kingdom – Heathrow Airport Lost and Found (LHR) 

Location:
Terminal 3: In the Heathrow Express building, below arrivals
Terminal 5: In the arrivals hall, near domestic arrivals

Hours: 7am – 7pm and phone hours 09:30am – 4:30pm daily

Website: Lost and Found and Main Website

Phone: 0844 824 3115 (within UK) and +44 (0)208 634 4130 (international)

Roissy-en-France, France – Charles de Gaulle Airport Lost and Found (CDG) 

Location:
Service des Objets Trouvés de la Préfecture de Police de Paris(Lost Property department of the Paris Police Headquarters)
36 Rue des morillons
75732 Paris Cedex 15

Hours: N/A

Website: Lost and Found and Main Website

Phone: Tel : 0 821 00 25 25 (€0.12/min)

North America Airports

Atlanta, Georgia – Hartsfield-Jackson International Airport Lost and Found (ATL) 

Location:  North terminal on the ticketing level, across the lobby from American Airlines ticketing position #55

Hours: 8:30 a.m. – 5 p.m.- Monday through Friday

Website: Lost and Found and Main Website

Phone: Atlanta Airline Terminal Corporation at (404) 530-2100 ext.100

MARTA(city train/bus): (404) 848-3208

Dallas/Fort Worth, Texas –  Dallas/Fort Worth International Airport Lost and Found (DFW)

Location:
Terminal A: AA lost and found
Terminal B: AA lost and found
Terminal C: AA lost and found inside security across from gate C2
Terminal D: Travelers Aid – Terminal E office located lower level, outside of security
Terminal E: Travelers Aid – Terminal E office located lower level, outside of security
Each airline also has a small internal lost and found – usually located in their baggage office or behind their ticket counters.

Hours:
Travelers Aid:  Mon. – Fri. are 8 am – 6 pm and Sat. and Sun. 9 am – 5 pm
American Airlines Lost and Found:  9:30 am – 6 pm seven days a week

Website: Lost and Found and Main Website

Phone: Traveler’s Aid (972)973-4420 and American Airlines and American Eagle (972)425-2465 (email at [email protected])

Chicago, Illinois – O’Hare International Airport Lost and Found (ORD)

Location:
TSA Administrative Offices are in the Terminal 2 Mezzanine between Checkpoints 4A and 5. Enter via the stairs/elevator by Checkpoint 4A.

Hours: N/A

Website: Lost and Found and Main Website

Phone: (773) 686-2385 Chicago Police (for lost items in public areas of the terminal)

Airport Transit System (ATS): (773) 601-1817

Parking Facilities: (773) 686-7532

Food Service Locations: (773) 686-6148

Denver, Colorado – Denver International Airport Lost and Found (DEN)

Location:
Level 5 North in Jeppesen Terminal, near International Arrivals

Hours: Monday through Friday, 8 a.m. to 7:30 p.m., and Saturday and Sunday, 8 a.m. to 6 p.m

Website: Lost and Found and Main Website

Phone: (303)342-4062 (menu option 3 and the # sign) or (800)AIR-2DEN (menu option 4 and the # sign)

Los Angeles, California – Los Angeles International Airport Lost and Found (LAX)

Location:
LAX Airport Police Lost & Found
5600 W. Century Blvd.
Los Angeles, CA 90045

Hours: Hours of Operation: 8:00 a.m. to 5:00 p.m. Pacific time, Monday to Friday. Closed most holidays.

Website: Lost and Found and Main Website

Phone: (424) 646-5678 and (424) 646-6100 to file a police report for insurance purposes

LAX Shuttle Buses: (310)646-1942 ext. 210

New York, New York – John F. Kennedy International Airport Lost and Found (JFK)

Location: JFK Police Desk, Building 269

Hours: 24 hours a day

Website: Lost and Found and Main Website

Phone:Port Authority Police Lost and Found Custodian (718) 244-4225

San Francisco, California – San Francisco International Airport Lost and Found (SFO)

Location: Terminal 1, Arrivals Level, in the Delta Baggage Claim area

Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m.

Website: Lost and Found and Main Website

Phone:San Francisco Police Department Lost and Found (650)821-7014 and email [email protected]

South America Airports

Guarulhos, Brazil – São Paulo/Guarulhos–Governador André Franco Montoro International Airport Lost and Found (GRU)

Location: Departures Level – connecting corridor

Hours: N/A

Website: Lost and Found and Main Website

Phone:(11) 2445-3786

Ezeiza, Argentina – San Francisco International Airport Lost and Found (EZE)

Location: N/A

Hours: N/A

Website: Lost and Found and Main Website

Phone: Airport Security Police (PSA) 800-555-5065

Airline Links